Frequently Asked Questions

General Questions

Q: How do I use the Nidra Vibe?
A: It’s simple! Just fill the tank with water up to the max line, add 2-3 drops of your favorite essential oil (optional), and press the power button.

Q: Is it safe to leave on while I sleep?
A: Yes. The Nidra Vibe features an automatic shut-off function that turns the device off when the water level is low, ensuring your safety throughout the night.

Q: Can I use any essential oils?
A: Absolutely. You can use any water-soluble essential oils to create your desired atmosphere.

Shipping & Orders
Q: How long will it take to receive my order?
A: To keep our prices competitive, we ship directly from our global suppliers. Shipping to the US and UK typically takes 10 to 15 business days.

Q: Do you provide a tracking number?
A: Yes! You will receive an email with your tracking information as soon as your order is processed (usually within 1-3 business days).

Q: What if my product arrives damaged?
A: Your satisfaction is our priority. If your item arrives damaged, please contact us at {hi.nidravibe@gmail.com} within 48 hours of delivery with a photo, and we will send a replacement immediately.